LIVE VIRTUAL EVENT on Jan. 21 at 1pm ET/10am PT
How AI Is Changing UX In Healthcare And Beyond
The start of a new year is the perfect time to rethink how your UX team drives impact.
In this session, Prayag Narula talks with K.C. Teis, Executive Director of Experience Design at Athena Health. They’ll share how healthcare UX teams leverage AI, research, and customer insights to design solutions that deliver real results and influence across the organization.
You’ll learn how design and research leaders are:
💡 Using AI and customer insights to guide decision-making and prioritize effectively
💡 Building operating models and processes that scale across teams
💡 Turning research into actionable strategies that executives actually use
💡 Aligning cross-functional teams to deliver outcomes with confidence
💡 Creating rituals and systems that keep design human-centered and impactful
If you want practical strategies for making research, insights, and AI the backbone of your roadmap, this session is for you.
Can’t join live? Register anyway and we’ll send the recording after the session.
Speaker Spotlight
K.C. Teis
K.C. Teis is the Executive Director of Experience Design at athenahealth and a 25-year veteran of the design industry. Prior to Athena Health, he helped build Rackspace’s experience design organization and co-founded the Enterprise UX Conference to support and grow the enterprise design community.
Previously, K.C. spent nearly a decade at PayPal, where his teams led the redesign of flagship experiences including PayPal Checkout, Login with PayPal, and early smartphone payments.
K.C. is passionate about creating meaningful, well-crafted experiences and believes the best work happens when teams balance rigor, creativity, and a sense of fun.
Connect with K.C. on LinkedIn.
Prayag Narula
Prayag Narula is the co-founder and CEO of HeyMarvin, the first AI-powered research repository and qualitative data analysis platform. Marvin was designed to elevate the voice of your customers so you build exactly what they need.
Previously, Prayag co-founded and led LeadGenius. Prayag was a researcher at University of Helsinki in Finland.
He studied at the UC Berkeley School of Information, and he is the published author of more than a dozen research papers in the field of HCI, User Centered Design, Artificial Intelligence, Crowdsourcing, and Computer Networks.
Connect with Prayag on LinkedIn.
