July 24, 2024 @ 1 p.m. EDT / 10 a.m. PDT

The Future of UX Research
How to Set Researchers Up for Long-Term Success 

Is the current approach to UX research broken? Maybe!

But it's not too late to fix it.

Industry leader & educator Janelle Estes knows UX researchers bring so much more to an organization than simply conducting research. 

As the former Chief Insights Officer at UserTesting, she worked with hundreds of research teams that struggled to communicate their unique impact on the business. 

Now, Janelle wants to help you (and the whole UX industry) re-evaluate your skill set, adapt to changing expectations and position yourself as a strategic business partner. 

She'll answer questions like...

💡 What are the soft skills we should teach new researchers? 

💡 How can we navigate conversations about research with internal stakeholders who have competing priorities?

💡 How do we break down organizational silos and make sense of all the customer data we're collecting at a macro level?

💡 What are some practical changes we can make immediately?

Speaker Spotlight

Janelle Estes

Janelle Estes

Janelle Estes is a career UX researcher. She most recently held the role of Chief Insights Officer at UserTesting where she was lucky enough to spend nearly eight years "researching how research teams do research."

Before UserTesting, Janelle held roles at Nielsen Norman Group and Forrester Research.

Janelle is currently a lecturer in Bentley University's Human Factors in Information Design. 



Connect with Janelle on LinkedIn.

Prayag Narula

Prayag headshot Sept 23- square

Prayag Narula is the co-founder and CEO of HeyMarvin, a qualitative user research platform that elevates the voice of your customers so you design exactly what they need.

Previously, Prayag cofounded and led LeadGenius. Prayag was a researcher at University of Helsinki in Finland.

He studied at the UC Berkeley School of Information, and he is the published author of of over a dozen research papers in the field of HCI, User Centered Design, Artificial Intelligence, Crowdsourcing, and Computer Networks.

Connect with Prayag on LinkedIn.